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All that matters, is customer satisfaction. Quick Guide to Customer Service.

By The Yellow Spot - 27th October 2018

Customer satisfaction is what the ultimate outcome of a business should be. That is why, we are going to talk about how…

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How to win Business with the right Negotiation Skills

By The Yellow Spot - 17th October 2018

Negotiation Skills Training sessions are always very lively and interactive. Why? Because the participants always feel they could do with some help…

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How to Spot Stress and fix it?

By The Yellow Spot - 9th October 2018

Stress Management training definitely helps you with handling and managing your stress. But does it also help you in identifying whether if…

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What is Change Management Training?

By The Yellow Spot - 18th December 2018

Change Management Training is a very essential kind of training. Why? Because handling change or changing yourself is, believe me, one of…

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Do you know why top companies start off the New Year with training Programs?

By The Yellow Spot - 22nd December 2018

It’s that time of the year again. Time for celebration, fun and enjoyment. A refreshment from the daily routine and one that…

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Corporate Training Programs: Investment or Expense?

By The Yellow Spot - 8th March 2019

A lot of organisations who invest their time in corporate training programs try to do it inhouse, rather than outsourcing it to…

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Behavioural Skills Training importance at the Workplace

By The Yellow Spot - 18th February 2019

I was talking to a friend of mine the other day. She was telling me about some of her workplace issues. And…

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Customer Service Training: Improving Client Satisfaction‎

By The Yellow Spot - 22nd January 2019

Something very interesting happened this morning. It reminded me of how Customer Service Training can do wonders for an organisation and of…

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Features of Organisational Development | Key Characteristics & Importance

By The Yellow Spot - 5th January 2026

Organisations rarely collapse overnight. They slowly weaken through disengaged employees, confused priorities, siloed teams, and leaders who are busy but not effective.…

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