Off late we have been getting a lot of negotiation skills training enquires. And these are not just from the sales teams of various companies. Organisations are nominating people from various domains and departments to undergo negotiation skills training these days. Wondering why?
Well, negotiation is not something that just the sales professionals or customer service professionals require. Each and every individual has to negotiate in some way or the other in their lives. You may not even be a working professional, but negotiation is something that you need to do on a regular basis. Be it in the market, at home, with friends, in a job interview or even while interviewing someone, negotiation skills are a must. And understanding their importance, negotiation skills training is really picking up nowadays.
To help you on your negotiation journey, let me tell you the top five skills you need to work on to improve your negotiation skills:
Emotional Intelligence
The first thing to be able to effective communication skills is to have your emotions in place. As seen in negotiation skills trainings also, during such conversation we tend to get emotional. And then it becomes difficult for us to share our side of the story in a logical and fair manner. And that can really be detrimental for your efforts!
Listening
Just like speaking is something that you need to be good at while negotiating, you should also be a good listener. And just like you would want to feel heard while explaining your story to the other person, you need to also listen to theirs properly.
Rapport Building
For you to be able to negotiate and close a deal fairly, you need to create a safe and trustful environment. The opposite party should feel comfortable enough to share what they feel and also be willing to hear what you have to offer. And to do this, you need to build good team that rapport with the other entity to get the best results.
Assertiveness
Being assertive is very important for negotiation. If you’re not, you will end up giving in to the other person’s demands and lose out on what you could have also benefitted from. For the deal to be fair and to arrive at a win-win solution, it is extremely important to be assertive.
Decision Making
Negotiations tend to go to and fro many times. Things are discussed in one meeting, while decisions are taken in another. And honestly by the time one party agrees to what the other has proposed, they both land up into a fresh lot of discussion! And closing the negotiation can thus be a never-ending task! What’s required to shorten this process, is having the capability to decide during the initial discussion itself. However, some people are afraid of decision making and face issues with spot decisions. This is therefore a skill that they need to master.
Negotiation skills training helps in enhancing all the above-mentioned skills for you to become a good negotiator. If negation skills are something that you are lacking in, opt for a negotiation skills training right away. Trust me, you can’t do without it.