Better Relationships, reduced Stress and Conflict levels, better Decision Making and Problem Solving, greater Creativity, better Time Management, better Morale, etc.
Greater Team Bonding and Cohesiveness, smoother Achievement of Goals, better Management of Teams, more Openness towards Feedback, improved Team Spirit and Motivation, etc.
Enhanced Productivity, more openness to Change, improved Customer Satisfaction levels, better Culture, lesser Attrition, improved Employee Retention levels, etc.
Communication Skills Training has evolved and has gone beyond teaching participants listening and questioning activities. Not to say that we are great in either of these two areas, especially listening! But there are a number of other underlying factors that also that affect our communication and can make it difficult to change our behaviours if not dealt with. We at TYS make it a point to focus on these factors:
Most of us are our own best critic and often hold the belief that scolding oneself is required for progress. However, our experience has proved otherwise. This has made us realise the importance of improving our self-talk. It’s after all the most effective way to get to the heart of a communication problem and solve the issue from the root! Apart from communication skills trainings; our Personality Development, stress management and personal effectiveness sessions explore these aspects in greater detail.
So what is that we do best? Provide your participants a safe space to explore the parts of them that may be stopping them from giving their best while communicating. We also give them tools and techniques to go beyond what’s stopping them and help them practise the newly learned behaviours.
Understanding our mind and the tricks that it can play that hamper communication are extremely important. We make it a point to disclose it’s secrets in our Communication Skills Trainings! That could be exploring functions like the deletion, distortion and generalisation functions on one hand that can make us receive something quite different from what was sent. And on the other hand exploring perceptions and pre-conceived notions which are a major cause of poor listening skills apart from a lack openness.