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Technical skills or hard skills still form the key selection criteria during most interviews. And are typically given a weightage of about 70 to 90 percent, versus a mere 10 to 30 percent of Soft and behavioural skills. However, the list released by the world economic forum of top 10 skills required in 2020 to thrive at your workplace and be successful at your job looks rather different:
1. Complex problem solving
2. Critical thinking
3. Creativity
4. People management
5. Coordinating with others
6. Emotional intelligence
7. Judgement and decision making
8. Service orientation
9. Negotiation
10. Cognitive flexibility
If you carefully observe this list, you will realise that most of the skills listed are soft & behavioural skills, and not technical skills. The reason for this is that technical or functional skills have become a hygiene factor nowadays. Which means that they are needed without saying and are must haves. It’s however, the soft and behavioural skills that now determine success at work. And that’s not just at higher rungs of the ladder. Organisations are now realising their importance even at the lower most levels of the organisation. And now understand that its these skills that can help an individual succeed in not just their personal but even professional life.
As more and more organizations understand the criticality of behavioural skills, increasing attention is being given to corporate training. Companies now look towards corporate training programs for fulfilling the training and development needs of their new and existing employees. This has led to the growth of inhouse Training and Development departments as well as corporate training companies across all major cities of India. And Kolkata being a major metro in India, it has also joined the bandwagon.
There are many corporate training providers in Kolkata that provide corporate training solutions. These companies cater to the training and development needs of employees of the local industries and corporates. And Kolkata is fast catching up with Mumbai, Bangalore, Delhi and Chennai when it comes to corporate training.
The Yellow Spot believes in understanding their audience and their needs well. They therefore focus on three key areas prior to designing any corporate training program or offering any corporate training solution:
1) Understanding the current organisational situation and context of the program or intervention
2) Identifying the objectives of the program from an organisational perspective
3) Exploring specific challenges faced by the participants
Its only when all the above information is assimilated, that they design and deliver a program. This helps them customise each program and focus it on the needs of the targeted audience and as per the desired objectives. The Yellow Spot also has local trainers in and around Kolkata that understand the people there well. This makes it easy for them to connect with local employees and give them corporate training solutions in a language that’s easy for them to understand.
Becoming confident sales professionals who understand the customer and their pain points well. Committing to providing them with the most valuable solutions for establishing a trust based and long-lasting relationship.
Overcoming internal barriers, enhancing our listening & questioning skills, improving our body language & voice, being more assertive & handling difficult conversations. Enhancing our face-to-face, e-mail, telephone & meeting etiquette.
Bonding with each other to improve interconnectedness and cohesiveness within and between teams and departments. Collectively achieving challenging goals through support, encouragement and increased trust levels.
Imbibing the skills required to be a great leader for leading and managing teams effectively. Influencing and motivating team members to achieve higher goals while keeping the larger picture in mind.
Developing budding trainers by enhancing their capability to provide end-to-end training solutions. Effective identification & analyses of training needs, design & development of training content, delivery & evaluation of training.
Understanding components of our inner and outer personality. Using tools and techniques for enhancing our personality by working on our beliefs, thought processes, fears, emotions, behaviour, grooming, etc.
Connect with us today to organise corporate training programs for your team in Kolkata. Give your team an opportunity to learn and develop their soft and behavioural skills from the best and most experienced professional trainers and facilitators.
