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Interpersonal Skills Development is a step up from Personal Development. Here one learns to manage others along with managing themselves.
Humans are social. And are in constant interaction with fellow humans; whether it’s in office or at home, on email or phone, chat or video conferencing. We are all interdependent. Which also means that we may not be able to function well and grow without each other’s support. For which, communication is essential.
Those who are emotionally intelligent and are good at interpersonal communication, manage conflicts well and maintain good relations grow faster. They are also happier and more successful in their personal and professional lives. We, at The Yellow Spot, therefore urge you to embark on this journey of interpersonal development. Up-skill yourself and your team and attain new heights with interpersonal success.
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The simple act of transferring information from one place to another can become quite a daunting task if not done in the correct manner. The ability to communicate information accurately, clearly and as intended is a vital life skill. And can help you in all spheres of your life, personal and professional life. After all, it’s never too late to work on your communication skills and improve the quality of your life and your relationships!
Join us in exploring various aspects of Communication. Understand the process, barriers, effective listening and questioning, handling perceptions, assertiveness, managing difficult conversations, body language and voice. These sessions are ideal for employees at all levels and in all roles, interpersonal communication being a skill required by one and all.
Organisations have certain accepted rules of behaviour upheld and enforced by policies as well as some unsaid norms of behaviour mandated by culture and enforced by group pressure. These let employees know the behaviour expected from them while dealing with others and those that will result in disapproval by other members of the organization.
We at The Yellow Spot; help our participants understand the globally acceptable etiquette when it comes to face to face etiquette, e-mail etiquette, telephone etiquette and meeting etiquette. These help participants in enhancing their persona by the way they communicate and conduct themselves with their seniors, peers, clients and subordinates.
We’ve all experienced situations where we land up in conflicts with people around us. It happens due to differences in ideas and ways of working, often getting locked in a ‘my way is the right and only way’ kind of situation.
Now, if we start speaking against the ‘right and only’ way, it marks the start of a never-ending-roller coaster ride with all its ups and downs, negatively impacting our interpersonal relationships. And if we simply choose to remain quiet, we get to see the result sooner or later in the form of frustration and internal conflict.
Is there some way in which we can successfully manage conflicts that erupt around us? Come and find out in our Conflict Management training which explores various aspects of Conflict and how to deal with it effectively.
You must have had to go through difficult conversations not only at the workplace but even in your personal life. Conversations like the ones that get heated and emotions are flying high or the ones where communication stops and there’s an unbearable silence that can go on for months together and even years at times! There could also be conversations where stakes are high like during a crucial sales negotiation, a performance appraisal review or a typical heated conversation with our partner at home. Either ways, handling such conversations tactfully is difficult yet crucial.
Our Skilful Conversations Training provides you with a tried and tested framework that helps you manage such exchanges sensitively and competently. It helps you assertively put your point across and arrive at a win-win solution for both the parties. It’s also provides a great way of managing conflict, successfully carrying out negotiations and giving developmental feedback.
Assertiveness is about valuing one self and valuing others equally. The roots of practicing assertive behaviour lie in our Genes, our childhood upbringing and in our personalities. To be assertive one has to start with awareness about their emotions and their behaviour while interacting with others.
Usually those who lack assertiveness are either aggressive, submissive or passive aggressive with themselves and with others. The solution to being assertive lies in practicing self love and also being able to view the rest of the world as equal. The benefits of being assertive are usually immense, right from emotional well being to better interpersonal relations to rise of self esteem to better coordination and team work between colleagues. Our Assertiveness training can help you and your team to learn and practice assertive mindset and behaviour.
Effective presentation skills offer a systematic way of presenting oneself, information, ideas and facts. This is can be done with the objective of passing on clear information, influencing and persuading others, educating, entertaining and motivating people. It is therefore not sufficient to know what one ought to say. One must also know how to say it and when to say it.
Our Presentation Skills Training helps you do this and more. It helps you cultivate your own presentation style, maintain your uniqueness and be an authentic and impressive presenter. Not only will it help you speak with confidence, understand the audience and manage your time well; it will teach you how to create your own structure and flow to keep the audience engaged at all times.
After all, if you think about it, we are all continuously presenting ourselves at all points of time even though we may not be aware of it. Therefore, having good presentation skills is essential for all!
Let’s face it, it doesn’t matter if you have a master’s or bachelor’s degree; or are a doctor, housewife, senior manager or student. Your language will create an impact when you meet people.
People may not consciously judge you on your language; but it’s commonly known that the first verbal impression is the most important one. So, take a minute and give it a thought. What do you think about people who have challenges with their language in terms of grammar, pronunciation and accent? What do you feel about their interpersonal development?
If you feel you or your team needs help in honing your English Language skills, attend our English Language Training. It will help you converse as well as write fluently, clearly and confidently to create the right impact and impression.
English Language Training
Presentation Skills Training
Business Etiquette Training