aspectsPersonality development training is essential for one and all. And that I could see while delivering a Sales Training session last week.
The Sales session we were delivering for a group of Sales Executives and Managers was no ordinary session. It was what we call a ‘Sales Workout.’ We call it so because it’s a 4-day intensive corporate training workshop where you are taken through the various nuances of Sales. And yes, Personality Development training most definitely forms an important part of it. After all, its difficult to sell a product or service when people are not impressed by your personality!
Sales and Personality Development
So, during the course of the 4-days, we covered various personality development program topics. This included understanding the strengths and areas of development of our personalities. Also, maintaining a positive attitude and handling negative emotions and keeping ourselves motivated, etc. These were the aspects that a salesperson would typically require working on when it came to their internal personality. Along with external personality aspects like personal hygiene and grooming, face to face etiquette, telephone and e-mail etiquette.
To tell you the truth, we were rather surprised to see Managers attending this session. We would have thought that the Managers, with their years of experience, would prefer attending a session on how to manage their teams of Sales Executives. And were actually apprehensive of covering aspects of Personality Development training as it would most probably be something that they already know.
The Feedback we Received
However, the feedback we received was quite contrary to our belief! The Managers actually benefitted from the various aspects of Personality Development training that we covered during the session and some were eager to even pass on their learning to their teams.
Some of them loved gaining insights on their own personality and how they could adapt themselves to smoothen the flow of communication with other personality types around them. Others, on the other hand, found the tools we shared with them on handling emotions and maintaining a positive attitude useful. Yet there were others who gained from the discussions on Grooming and Etiquette. We realised there was something there for everybody no matter what level they were at!
So, there you have it. Personality development training is for everyone. People at all levels and in all domains. Why? Because we all have a personality which can always be further groomed. And we are all forming impressions on others in various scenarios all the time, whether it’s in a Restaurant with a client or in an Interview for a coveted job!
Others are always watching us. And we can always do with creating a great impression on them😊