The goal of every employee is to give their customers a delightful experience and in turn help their organisation prosper and grow to the next level. And this is only possible if we focus on our personal and interpersonal skills development and continuously sharpen our saw.

So, what should each one of us aim towards becoming? – Strong, confident and positive individuals with the ability to go beyond the negative perceptions of the human mind. We should be able to deal with all kinds of challenges and bounce back quickly in the face of setbacks. Our interpersonal communication with our clients and stakeholders must be crisp and clear, conveying our intended message in all respects. At the same time, we should be able to complete our goals in the specified time and be able to handle the stress that may accompany it. Collaborating with other employees is also essential; and we must work towards creating a cohesive, well bonded team.

So, if you feel that it’s time to take yourself and your team to the next level, welcome to our Personal and Interpersonal Skills Development trainings. Here you can learn more about yourself; what you’re good at and what you need to develop. You can create a positive change in your life and steer it to your desired direction. And to help you on your path to growth, we have some tried and tested tools and techniques. We have successfully used these over the years with great results. These can help you in overcoming the fears and other obstacles that may be stopping you from unleashing your full potential.

PERSONALITY DEVELOPMENT TRAINING

Diving deep down into our minds is at the core of our Personality Development trainings, one of our most important personal development trainings. These help us in taking a closer look at who we are and understanding why we behave the way we do.

Personality development training workshops put a spotlight on what goes on in our minds; the good and not so good. They also help us in understanding how these affect our inner and outer worlds. They further help in creating a shift in our perspective and changing the lens with which we view ourselves and the world around us.

This transforms our inner landscape, in turn giving our outer world a whole new colour! Our intra and interpersonal relationships become deeper and better. And we now start connecting with ourselves and others at a whole new level.

COMMUNICATION SKILLS TRAINING

The simple act of transferring information from one place to another can become quite a daunting task if not done in the correct manner. The ability to communicate information accurately, clearly and as intended is a vital life skill and can help you in all spheres of your life right from your professional life to your personal life. After all, it’s never too late to work on your communication skills and improve the quality of your life and your relationships!

Join us in exploring various aspects of Communication like understanding the process, the barriers, effective listening and questioning, handling perceptions, assertiveness, handling difficult conversations, body language and voice. These sessions are ideal for employees at all levels and in all roles, interpersonal communication being a skill required by one and all.

ENGLISH LANGUAGE TRAINING

Let’s face it, it doesn’t matter if you have a master’s or bachelor’s degree; or are a doctor, housewife, senior manager or student. Your language will create an impact when you meet people.

People may not consciously judge you on your language; but it’s commonly known that the first verbal impression is the most important one. So, take a minute and give it a thought. What do you think about people who have challenges with their language in terms of grammar, pronunciation and accent? What do you feel about their interpersonal development?

If you feel you or your team needs help in honing your English Language skills, attend our English Language Training. It will help you converse as well as write fluently, clearly and confidently to create the right impact and impression.

TIME MANAGEMENT TRAINING

It has been said that ‘Time is Money.’ In fact, we believe that time is much more valuable than money. Unlike money, we can’t get lost time back and neither can we ask others for more. Its therefore important we make the most of it and get time to spend it on what’s truly valuable to us.

So, join us in understanding how we can manage our time better and grow rich in this scarce resource in our Time Management workshops. Let’s together explore the factors that rob us off our time and take appropriate measures to overcome them. Ensuring good Planning, Prioritising, Delegation and Assertiveness are at the top of our To-Do list. What about you?

STRESS MANAGEMENT TRAINING/ WORK-LIFE BALANCE

Is stress really bad or is it our reaction to stress that makes it feel good or bad? If you came to know that stress is actually an indicator that something is wrong with the way our lives are going and we need to correct it, will you still find it so bad?

Learning about stress and how to handle it is a subject that has inspired us for a long time. Having faced many stresses in our own lives, we have been constantly trying to find ways to tackle it. And our Stress Management trainings look at some of the ways that we have successfully used in alleviating our own stress and eventually improving our personal and interpersonal development.

So, come join us in learning more about stress and its signs. Let’s learn and practice various tools and techniques so that you may have a stress-free life, one that every human being deserves!

PRESENTATION SKILLS TRAINING

Effective presentation skills offer a systematic way of presenting oneself, information, ideas and facts. This is can be done with the objective of passing on clear information, influencing and persuading others, educating, entertaining and motivating people. It is therefore not sufficient to know what one ought to say. One must also know how to say it and when to say it.

Our Presentation Skills Training helps you do this and more. It helps you cultivate your own presentation style, maintain your uniqueness and be an authentic and impressive presenter. Not only will it help you speak with confidence, understand the audience and manage your time well; it will teach you how to create your own structure and flow to keep the audience engaged at all times.

After all, if you think about it, we are all continuously presenting ourselves at all points of time even though we may not be aware of it. Therefore, having good presentation skills is essential for all!

CONFLICT MANAGEMENT TRAINING

We’ve all experienced situations where we land up in conflicts with people around us. It happens due to differences in ideas and ways of working, often getting locked in a ‘my way is the right and only way’ kind of situation.

Now, if we start speaking against the ‘right and only’ way, it marks the start of a never-ending-roller coaster ride with all its ups and downs, negatively impacting our interpersonal relationships. And if we simply choose to remain quiet, we get to see the result sooner or later in the form of frustration and internal conflict.

Is there some way in which we can successfully manage conflicts that erupt around us? Come and find out in our Conflict Management training which explores various aspects of Conflict and how to deal with it effectively.

BUSINESS / TELEPHONE / EMAIL ETIQUETTE TRAINING

Organisations have certain accepted rules of behaviour upheld and enforced by policies as well as some unsaid norms of behaviour mandated by culture and enforced by group pressure. These let individuals know the behaviour expected from them while dealing with others and those that will result in disapproval by other members of the organization.

We at The Yellow Spot; help our participants understand the globally acceptable etiquette when it comes to face to face etiquette, e-mail etiquette, telephone etiquette and meeting etiquette. These help participants in enhancing their persona by the way they communicate and conduct themselves with their seniors, peers, clients and subordinates.

EMOTIONAL INTELLIGENCE TRAINING

Emotional intelligence (EI) is the ability to perceive emotions; access and generate emotions to assist thought; understand emotions and emotional knowledge; and reflectively regulate emotions to promote emotional and intellectual growth. Confused? How about if we say that Emotional Intelligence is the ability of an individual to successfully understand and manage his own emotions as well as those of others. Better?

This is precisely what we do in our Emotional Intelligence Training. We break down the complicated world of emotions into simple components that are easy to understand and manage. The thoughts and emotions that make you and others behave in certain ways are looked deeper into. We also provide you with some great tools to help you get aware of, accept and process your emotions successfully.

And how does this help? It reduces your reactions to situations & people and gives you the power to choose how you want to respond. You become more positive in life and empathetic towards others. And this greatly improves the quality of your interpersonal relationships and overall success in life. This also happens to be one of our most favourite trainings in our personal and interpersonal skills training cluster.

SKILFUL CONVERSATIONS TRAINING

You must have had to go through difficult conversations not only at the workplace but even in your personal life. Conversations like the ones that get heated and emotions are flying high or the ones where communication stops and there’s an unbearable silence that can go on for months together and even years at times! There could also be conversations where stakes are high like during a crucial sales negotiation, a performance appraisal review or a typical heated conversation with our partner at home. Either ways, handling such conversations tactfully is difficult yet crucial.

Our Skilful Conversations Training provides you with a tried and tested framework that helps you manage such exchanges sensitively and competently. It helps you assertively put your point across and arrive at a win-win solution for both the parties. It’s also provides a great way of managing conflict, successfully carrying out negotiations and giving developmental feedback.

OWNERSHIP AND ACCOUNTABILITY TRAINING

When something belongs to you, don’t you go all out to give it all you have? Whether that’s an object, a living being or even a dream; what don’t we do to protect and nurture it! In fact, our entire way of looking at it changes.

The same happens when an employee starts feeling a sense of ownership towards his organisation. And its only then that he puts in the effort that he needs to, to keep his organisation healthy and functioning well. When he feels a sense of ownership towards his organisation, he starts taking on challenges and ensuring that tasks get completed. He also takes responsibility of errors & lapses and takes steps to ensure things come back on track.

So, give your employees a sense of Ownership and Accountability and unleash the intrapreneurial power in them by attending our Ownership and Accountability training. Let them make their job their baby and see the remarkable result it can create, on a personal and interpersonal level.

PERSONAL COUNSELING

We all face challenges in our lives, some on the professional front and others on the personal. Either ways, they hold us back and hinder our overall progress. After all, we are the same person in our professional and personal lives, and they therefore have an impact on each other.

Fortunately, we are able to tackle many of our challenges on our own. However, some just sit there endlessly like boulders on our path of success. Too large to ignore and move around and too heavy to shift ourselves. Which makes many of us sit and stare at them and wish they would somehow go away!

And that’s when we step in and together figure out a way around your challenge. We don’t remove the challenge. Instead, we equip you with the tools required to make you emotionally strong enough to face the challenge head on. Our Personal Counselling services help you clear your past baggage to give you a bright future ahead.